Payment options when choosing to pay online...
eCheck
eCheck offers the option of paying property taxes by writing a check electronically
from your checking account.
There is a flat $2.00 convenience fee when choosing this payment option.
Credit Cards
Credit card payments are also accepted.
There is a $0.30 cent per transaction plus 2.2% convenience fee when choosing this
payment option.
Why is there a convenience fee?
A convenience fee is what the credit card companies and payment processors charge.
Governmental agencies unfortunately cannot absorb the fee like retailers and must
charge it to those who choose this form of payment. Hays County does not retain
any portion of the convenience fee. The ability to pay property taxes by eCheck
or credit card is important for many people who request it as an option. We wish
there were not any fees of any kind and continue to work with the credit card companies
but without it, we would not be able to offer this service.
Information for Successful or Declined Credit Card and eCheck Transactions
While credit card transactions have an immediate response of being accepted or declined,
eCheck transactions do not provide an immediate response of being accepted or declined
and are pending for up to 72 hours until the bank account provided is electronically
debited and completed by the processor. The business day and time of the transaction
affects when the account is electronically debited by the processor. When paying
by eCheck, the funds for the full amount must be available in the bank account provided
at the time of the transaction for it to be completed and successful. According
to the Texas Property Tax Code, if the transaction is denied because of insufficient
funds in the account when it is electronically debited, the payment is not considered
to have been made and the property account cannot be credited for payment on the
date the transaction was attempted. An unsuccessful transaction due to insufficient
funds cannot be replaced after the fact to keep the original date. The date of a
successful transaction that is duly paid and honored is considered the date of payment.
If an electronic error on the part of the bank or processor causes the transaction
to be declined and is not due to insufficient funds in the bank account, the original
date the payment was attempted will be honored.